Terms and Conditions
GENERAL CONDITIONS
Reservation
A deposit of 40 % is required at the time of booking and the balance before the
tour begins.
Cancellation
Any monies paid will be refunded less the cost of cancellation fees levied by
hotels, food purchases and any other relevant expenses.
Transportation
Cars, minibuses, land rovers, coaches or trucks will be provided depending on
the route and the number of participants. The right is reserved to employ the
services of sub-contractors. English speaking driver/guides are provided.
Accommodation
Based on two persons sharing a double room/tent. Where possible rooms with
private baths are provided. Single rooms are available at an additional cost but
cannot be guaranteed. Hotels/lodges are named as an indication of category and
rooms can be reserved at similar hotels/lodges
Alteration to tours
The company reserves the right to alter the arrangement or cancel the operation
of a scheduled tour should conditions so necessitate. It also reserves the right
to decline to accept or retain any person as a member of any tour at any time,
in which case an equitable amount will be refunded. Prices are based on tariffs
and other costs prevailing at the time of printing and are subject to change
without notice.
Liability
The company and its agents act only as agents for the passenger in all matters
relating to hotels/lodge accommodation, tours, transport, etc. and shall not be
liable for injury, delays, loss or damage in any manner.
The company's liability to passengers carried in its own vehicles is governed by
the laws of the country in which the tour takes place and no other country. All
claims are subject to the jurisdiction of the courts of the country in which the
action arise. The company reserves the right to employ sub-contractors for all
or part of the services.
Note
All expeditions involve an element of personal risk and at times can be of a
hazardous nature. Expedition members must accept this risk; we are not liable
for any loss, damage, injury, expense, delay or inconvenience caused to you or
your baggage as a result, whether directly or indirectly, or any matter of
whatever nature, which is outside our control. All participants are advised to
take out an insurance policy to cover personal accident and medical expenses. We
can arrange this at a low cost.
Climbing
Gear for mountain climbing is not included in the tour cost but can be hired at
Nanyuki, Naro Moru or Chogoria for Mt. Kenya and at the Marangu Park gate for
Mt. Kilimanjaro.
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